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The installation of low voltage systems requires experience and planning. We have broken down a successful installation into the following steps.

1. Client Meeting

The initial meeting is designed to discover what the client wants to accomplish with the system. During this session our designers use their expertise to help the client understand what is possible with the current technology. At this point the clients' expectations of the system are clearly defined so the designer can create a system to meet or exceed them within the clients' budget.

2. System Design

The designer pulls together the clients' "wish list" with the appropriate equipment and wiring and creates a custom designed system. The design layout and proposal are then packaged to be presented to the client. Every effort is made to create a system within the clients' budget that will meet their requirements.

3. Design Approval and Contract Acceptance

During the second meeting with the client the designer discusses the scope of the project. This includes the specific equipment required, work schedule, budget and a review of the systems capabilities. At this point the client approves the contract.

4. Site Inspection

A walk through of the site is made to physically lay out the system for the installation crews and to check for any installation difficulties caused by the actual construction of the home. Schedules are coordinated with the general contractor, electrician, interior decorator, cabinetmaker and any other required trades.

5. Pre-wire

At this point the wiring, brackets, boxes, etc. are installed in a rough state. This usually occurs after the electrician and HVAC contractors have finished their rough-in work. After the low voltage pre-wire is completed the client and the designer check the location of all the devices. It is easier for the client to understand locations when they are roughed-in at the home and not just on plans. Any changes in locations are made at this time while it is still relatively easy to move them.

6. Installation of Devices and Wire Termination

The installation of devices and wire termination usually occurs after the interior of the home has been painted but before the carpet or tile has been installed.

7. Installation of Electronics, Programming and Testing

During this phase the equipment is installed, wired and tested. Any system programming also occurs at this time. This usually occurs just prior to the home being turned over to the client by the general contractor.

8. First Client Demonstration

The first demonstration is usually done as soon as the equipment has been installed, tested and programmed. If this isn't possible then it is done as soon after as possible. Basic system operation is covered with the understanding that the client should try and use the system for a few weeks and write down any problems they encounter. We try to make the systems as intuitive to use as possible but we understand that every client and system is different. We have found that the amount of information a homeowner is required to learn after they move into their new home can be astounding and we represent only a small part of it. To reduce the information overload we have found that two demonstrations may be required for a client to fully understand their system.



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